匯豐銀行廣州分行招聘信息[8/17]

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1. Teller  (銀行柜員)
Location: 廣州，順德
Job Duties:
-To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers.
-To establish and keep good relationship with valuable customers by providing one-stop counter services.
-To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer/Personal Relationship Manager to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers.
- Familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior.

Job Requirements:

- Bachelor degree or above
- Solid knowledge on PFS operations and products
- Good understanding of local rules and regulations and internal guideline
- Good communication and interpersonal skill
- Good written and spoken English
- Good sales sense and personality

2. Senior Relationship Assistant
Location: 順德
Job Duties:

- To assist in the preparation and follow up on all documentation relating to credit facilities.
- To prepare facility letter.
- To assist in the opening of corporate accounts.
- To perform simple financial analysis and assist in writing reviews.
- To assist in management reporting and updating customer information.

Job Requirements:

- University graduate, majored in accounting, finance or related discipline, with one year relevant experience preferred.
- Good analytical thinking and attention to details.
- Fluent oral English and good writing skill.
- Conversant use of Microsoft Office software.
- Good communication skills.
- Previous foreign bank experience preferred.

3. 運(yùn)籌理財客戶經(jīng)理(Customer Service Officer)
Location：廣州，佛山，順德
Job Duties:
-To identify potential high value customers with large deposits for referral to Personal Relationship Officer(PRO).
-To deliver high standard of professional service to ensure customer satisfaction, establish good
relationship with existing and walk-in customers, evaluate customers' needs & cross-sell appropriate products.
-To maintain service enhancement in ensuring the professional environment of the bank hall
and handling difficult situations to customers' satisfaction.
-To complete the data entry, and the processing of documents on new business intakes received during branch
opening hours.
-To answer customers'enquiries and introduce relevant local rules and regulations.
-To collect market intelligence & report customer feedback, usage, receptiveness, etc.

Job Requirements:
-BA degree or above，at least 1 year sales or finance related experience
-Accountability and reliability with good communication skills
-Good understanding of Personal Financial Service (PFS) products and service
-Good sense of customer service as well as responsibility
-Be familiar with the Bank's various products and services
-Proficiency in both spoken and written English as well as Chinese

4. 卓越理財客戶主任(Premier Relationship Assistant)
Location:廣州
Job Duties:

- To handle all inferior HSBC Premier(HP)accounts and zero-balance HP accounts follow up work.
- To chase deposit from all Home Mortgage Loan(HML) customers with monthly average balance below the threshold for HML preferential interest rate.
- To answer all incoming HP phone calls if Personal Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO's voice mail.
- To make sure HP gift redemption mechanics works smoothly.
- To proactively identity sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied.

Job Requirements:

- Bachelor degree holder.  1-2 years customer service experience,ideally in financial industry prefered.
- Good communication and selling skills.
- Good understanding of Personal Financial Services products/services.
- Good spoken & written English.
- Well organized.
- Nice personality and presentable appearance.